American University of Central Asia - AUCA - Counselling Services



The professional psychologist at Psychological Counseling Services (PCS) offers free, confidential counselling to the students.


We have a strong commitment to meeting the needs of all people, and strive to create an environment where individuals from all backgrounds feel welcome, respected and understood.


While we do help those in crisis or distress, we also provide services to those who wish to prevent their concerns from developing into more serious problems.




PCS is committed to protecting your privacy and confidentiality. This means that communications between counselor and client are privileged and safe-guarded by law, and not released to anyone (parents, teachers, employers, or authorities) without your written permission. However, there are a few exceptions to maintaining confidentiality dictated by law. These include, but are not limited to, imminent risk to self or others or instances of abuse of a minor, elderly, or disabled person. Your counselor will discuss this with you further, and you can voice any questions or concerns you have with them at your initial appointment.


What is this Counseling for?


On average, PCS provides counseling and informational services. Virtually any personal issues are appropriate for counseling if they are negatively impacting your functioning in your various roles. Examples include (but are not limited to):


  • depression
  • nervousness/anxiety
  • concerns about relationships with family/friends
  • academic difficulties
  • grief/loss
  • substance use (drugs/alcohol)
  • questions about sexuality/relationships
  • choice of major or career
  • trauma/abuse/sexual assault
  • exploring transitions, life choices and identity
  • Eating disorders: anorexia, bulimia, nervosa, binge eating disorders


Those who come to PCS will find professional, caring, and non-judgmental atmosphere to discuss their concerns.


How the Process Works


You will have a brief initial appointment (usually 40 – 50 min) with the psychologist to determine what, if any, services are appropriate for you. This will include taking some background information and learning what concerns prompted you to come see us.


Whatever you and your counselor decide upon, your counselling will provide you a supportive forum to discuss your concerns. Your counsellor will NOT offer an immediate solution, over-analyze you, know all the answers, or tell you what to do, but will facilitate your progress by helping you make choices and decisions that are right for YOU.


How Do I Make an Appointment?


Making an appointment is easy: send an email to indicating your full name and preferred time slot to set up your initial appointment. There may be a few quick questions to verify you’re an eligible student, before scheduling your appointment.


 Counseling room is located on 4th floor room 416


NOTE: This an individual counseling service, which means that one person can be counselled at a time. 

American University of Central Asia
7/6 Aaly Tokombaev Street
Bishkek, Kyrgyz Republic 720060

Tel.: +996 (312) 915000 + Еxt.
Fax: +996 (312) 915 028